We currently have 35 active seats for out-bound calling to go-live with 12 hours notice with a capacity to ramp up to 60 seats within 10 days of notice.

Our IT Setup consists of:

 

• Intel Xeon Core2 Duo based server with RAID configuration to provide seamless data backup.
• CISCO 1800 series Routers for bandwidth Connectivity.
• Broadband powered by BSNL & SKY Net.
• Complete managed voice solutions from Cordia IT.
• Best-in Class Audio Code
• Plantronics headsets and dial pad
• Intel dual-core processor based workstations for enhances performance.
• VPN for remote access to senior personnel & clients.
• X-Lite and eye-beam soft dialler (Powered by CounterPath).

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Infrastructure (Manpower)

We realize that our IT systems will need to be complemented by enthusiastic team members to deliver on client expectations. To ensure our team members feel motivated to perform we have:

 

• Fully operational Cafeteria
• Centrally Air-conditioned premises
• Ergonomic chairs to ensure comfort
• On the house performance bonus schemes
• Open door policies for suggestions and innovations
• Door-to-door  pick n drop transport facility

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Clients :